The arrival moment

The door opens. The room already knows.

Vero detects check-in and wakes the room — personalized welcome, today's brief, tonight's reservation. No front desk required.

Suite 1204 21:04 · Thursday
Good evening,
Ms. Laurent.
Welcome back. Your room is set to 21° with the lights at forty percent.
Tonight
Marlowe, 20:30
Tomorrow
Spa, 10:00
Outside
17° · Clear
21:04:02
Key card verified at 1204
21:04:03
Lights to 40%, climate to 21°
21:04:04
Screen wakes with her welcome
21:04:06
Concierge notified on the wrist
1204 SUITE
Key verified · 21:04:02
The hotel operating system

Onesystem. Everyroom. Everyteam.

Vero is the hotel operating system built for the people who run the building — and the guests who remember it. Every room, guest and shift on one shared record — from the linen cart to the suite.

Verified Experience, Real Operations. Scroll to enter
01 — The problem

Hotels run on nine systems. None of them talk.

The PMS doesn't know the room is broken.

Engineering logs it on paper. The front desk sells it anyway.

Housekeeping runs on radios and clipboards.

Rooms are ready long before anyone downstairs can see it.

Guest requests live in five inboxes.

Phone, text, app, email, the lobby. Nobody owns the answer.

Every vendor sells a module.

Nine contracts, nine logins, and not one view of the building.

02 — The platform

Eight pillars. One building.

Every module shares one record of every room, guest and shift — so a fix in engineering is a clean room at the desk, instantly.

01

Vero Ops

Every room's true status, from the linen cart to the chiller plant.

02

Vero Team

One channel for every department, shift and thank-you.

03

Vero Desk

A property system that finally knows what's happening upstairs.

04

Vero Hospitality

The room greets the guest by name — and keeps listening.

05

Vero IQ

Routes every request to the right hands before anyone asks.

06

Vero Pay

Restaurant, spa and suite on one folio, settled in one tap.

07

Vero Booking

Every lead from Expedia, Booking.com and your own site, synced to one calendar.

08

Vero Agents

Background workers that watch your channels and your calendar, so nothing waits on someone to notice.

08 pillarsOne shared recordOne loginOne building
03 — Surfaces

Built for every surface.

From the manager's dashboard to the housekeeper's wrist.

Suite 1204
Good evening,
Ms. Laurent.
VERO
Tonight
Rooms
Work orders
Team
Guests
Folio
Thursday · 21:06
212 of 240 occupied
6 arrivals pending
815 · ACMarco · en route
1204 · ArrivalRoom ready
602 · PillowsDelivered 20:58
21:06SUITE 1204
Lights
40%
Climate
21°
Dining
Open
Concierge
Ask
WORK ORDER 4821
Room 815
AC not cooling
Guest reported via TV at 20:51. Triaged by IQ.
Accept
1204
Inspect now
Web · MacBook

The GM's command view — every room, ticket and shift, live.

iPhone

Work orders, messages and schedules in every team member's pocket.

Apple Watch

A quiet tap when a room is ready or a guest arrives.

iPad · In-room

Lights, climate, dining and concierge on the nightstand.

Apple TV

A personal welcome the second the door opens.

04 — The stack

One price.
Everything included.

No per-seat fees. No module upsells. No consulting days. Web, iOS, Apple Watch, in-room tablet and TV — one flat rate per room, per month.

Every pillar
Ops, Team, Desk, Hospitality, IQ, Pay, Booking, Agents
Every person
Unlimited staff seats
Every surface
Web, iPhone, Watch, iPad, TV
Priced by
Room, per month

Vero is in private early access.

Built for independent luxury and full-service properties.

VERO
Verified Experience, Real Operations.
veroiq.ai © 2026 Vero